Notes for August 1, 2026

Monarch

• The Waymark integration now supports Account Reassignments so when you fully reassign an account to the next salesperson the video created in Waymark will also transfer ownership. Partial reassignment will still grant the new owner a read only, shared access view so they can still see the videos created. 
• If Clarity disconnects for any reason, an email notification will be sent to that user to let them know about it with instructions to log into Monarch and reconnect. This is to prevent multiple days from passing where users were unaware the event occurred.