Matrix for Media

Monarch – How to create a screenshot

To create and then share a screenshot with the Support Team, please follow the below instructions on your computer:


1. To open the Snipping Tool, select Start, enter snipping tool, then select it from the results. See two screenshots below.

2. Select New to take a screenshot.

                 Graphical user interface, application

Description automatically generated Graphical user interface, text, application, chat or text message

Description automatically generated           

 

3. Rectangular mode is selected by default. You can change the shape of your snip by choosing one of the following options in the toolbar: Rectangular mode, Window mode, Full-screen mode, and Free-form mode. Also you can use the Delay mode by selecting either No-Delay, or the number of seconds, as needed. No-Delay is selected by default.

4. The screenshot is automatically copied to your clipboard. A notification also appears once you're finished taking a screenshot, select it for more editing options.

5. Then click Edit, select Copy, and paste it as needed (chat, email, etc.)

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