When you receive the message that "Email or Password is not found" when attempting to log into Matrix, please ensure the following rules are checked;
- Try using your "Corporate" email address (if applicable).- Try requesting a new password via the "I forgot my password" link.
If this does not help you, please contact Matrix Support directly at 877-687-9066. You can also email your issue to supportweb@matrixformedia.com.
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